City of Salisbury

  Salisbury Public Works   

   A Team of Teams Making A Difference !   

Residents & Businesses

Developer & Builders

Mayor & City Council

General Info

   A Team Of Teams . . . 

Our Mission. The Department of Public Works provides responsive, quality, and full-spectrum of public works capability and recreational facilities to our 23,000 Salisbury residents, businesses, and visitors. 

Our Organization. The Department’s 130 people are organized into five main functional areas which are:

 

-  Resource Management Office

-  City Zoo

  • Animal Care Branch

  • Education Branch

-  Operations Division

  •   Carpenter Shop

  •   Marina

  •   Parks Branch

  •   Sanitation Branch

  •   Streets Branch

  •   Supply Branch

  •   Fleet Management

-  Engineering Division

  •   Project Management Branch

  •   Technical Services Branch

  •   Traffic Systems Management Branch

-  Water Division  

  • Water and Sewer Branch

  • Water Treatment Branch

  •  Wastewater Treatment Branch

                                                           . . . Making A Difference ! 

                            

       
Our Vision.    We want Salisbury to be recognized as a great place to live and work, where:
  • Our residents, businesses, and visitors receive high-quality, responsive, and consistent services,

  • Our employees work in an environment of respect and mutual support,

  • Our leadership stimulates team work and innovation in our community, and

  • Our legacy to future generations is an even better city than was given to us.

Our Strategic Plan.   We translate our vision into action through our Strategic Management Plan.  Our plan uses Michael Kaplan's Balanced Scorecard methodology to provide a well balanced and comprehensive approach to setting objectives and management of our strategic objectives.

Our Services.  Please refer to the customer-focused indices directly below for specific services questions you may have.  They are color coded (yellow, black, gray, and white) for quick reference. 

How to Contact Us    

For Emergencies due to inclement weather such as street flooding, snow, ice, etc.

  • Normal Business Days from 8:00 AM to 4:30 PM at (410) 548-3177.

  • Holidays, weekends or normal business days after 4 PM or before 8 AM - Please call the Police Department at (410) 548-3165.

For non-emergencies:
City Service Center  - Monday to Friday from 8 AM to 4 PM 
  • Telephone: (410) 548-3177        Fax: (410) 548-3181

  • Center's Location:   Lake and Mack Streets, Salisbury, MD 21801

  • Services Provided:  Trash Pick-up, Bulk Pick-up, Recycling, Water Shut-off, Street Maintenance, Pothole Repair, Storm Drain Maintenance, Traffic Control Devices (Traffic Lights, Signage, and Street Markings), Street Lights, and Park and Playground Maintenance, 

Water and Sewer Branch  - Monday to Friday from 8 AM to 12 PM & 12:30 PM to 4:30 PM
  • Telephone: (410) 548-3103        Fax: (410) 334-3037

  • Center's Location:  404 W. Isabella Street, Salisbury, MD 21801

  • Services Provided:  Water Pressure and Quality Problems, Hydrant Maintenance, Sewer Drainage and Odor Problems, and Storm Drain Maintenance.

Engineering Division  - Monday to Friday from 8:30 AM to 12:00 PM and 1:00 to 5:00 PM
  • Telephone: (410) 548-3170              Fax:  (410) 548-3107

  • Engineering's Location:  Room 202, Government Office Building, 125 North Division Street, Salisbury, MD 21801

  • Services Provided:  Development Plan Reviews, Initiate Water, Sewer, and Trash Service, Certify Deeds, Storm Water Management, City Surveyor, and City Engineering. 

Public Works Department Address:  Salisbury Public Works, Government Office Building, 125 N. Division Street, Room 202, Salisbury, MD 21801

Department and Holiday Schedule.  Please refer to Holiday Schedule for details.

                                  Our Residents & Business’ Pages

 

 

 

                  

   Developer & Builder Pages

        -  Annexation Procedures

       -  Development Information

        -  City Approved Contractors

       -   Development Process Action Team

 

             

Mayor and City Council Pages

  • Public Information Act Policy

  • Capital Improvement Plan

  • Traffic and Safety 

 

                            

General Information Pages

Return to:     City of Salisbury Main Page

If you have any questions, corrections, or comments on the Public Works web pages, please contact Salisbury Public Works at (410) 548-3170.